frequently asked questions
About nalia
Nalia Skin is Australian-made skincare inspired by our Cambodian heritage. We simplify your routine with effective, botanically infused, science-backed products that deliver glowing, healthy-looking skin.
2019, but we had a big makeover and relaunched in 2025.
All of our products are designed and made in Melbourne, Australia. Combining local botanicals with modern skincare science.
Purchasing & Shipping
If you change your mind, let us know as soon as possible. If your order hasn’t been processed yet, we can cancel it and refund the full amount, including shipping.
We want you to love your Nalia products. Unopened items can be returned for a refund. Shipping costs are non-refundable if the order has already been processed.
Shipping times, costs, and options are all detailed on our Shipping & Returns page.
Ingredients & Ethics
Never! No fur-friends have been harmed in the process of creating Nalia products.
After extensive research and development in the lab, sourcing and choosing the highest quality native extracts, we found out that the best is actually in our own backyard! Our Cambodian/Australian heritage is what makes Nalia truly unique.
Skin Care
Our products are formulated with natural, gentle ingredients and are suitable for sensitive skin. For extra caution, we recommend a patch test before applying to your face.
Nalia is designed for all skin types, with a particular focus on young adult skin.
Yes. Our formulas are free from harmful ingredients and safe for both you and your baby.
For best results, use your Nalia products within six months of opening.
Sign me up
We’d love that! Follow us on Instagram @nalia_skin or sign up for our VIP program here (it's totally free btw).
We’d love to hear from you! Please email us at hello@naliacosmetics.com.au